Privacy or Cookies

MG Supply LLC respects and values ​​your personal privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or contact us.
By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect
   When you use our website, we may collect the following information:
   (1) Information You Voluntarily Provide
   Including, but not limited to:
   Name
   Shipping address
   Billing address
   Phone number
   Email address
   Payment-related information (processed by third-party payment platforms)
   Order notes, inquiries, or customer service requests you submit
   (2) Automatically Collected Information
   When you browse our website, we may automatically collect:
   IP address
   Browser type
   Device type
   Pages visited
   Duration of visit
   Referring page
   Cookies and website usage data
   This information helps us improve website performance, enhance the shopping experience, and conduct basic security monitoring.
2. How We Use Your Information
   We collect information primarily for the following purposes:
   Processing and fulfilling orders
   Arranging shipping and delivery
   Sending you order confirmations, shipping notifications, and customer service communications
   Processing requests for refunds, returns, and exchanges
   Responding to customer service inquiries
   Improving website functionality, product presentation, and user experience
   Preventing fraud, abuse, or unauthorized transactions
   Complying with legal and regulatory requirements
3. Payment Security
   To ensure payment security, your payment information is processed through secure third-party payment service providers.
   We do not directly store complete, sensitive credit or debit card payment information.
   We implement reasonable administrative, technical, and procedural measures to help protect your personal information against unauthorized access, use, or disclosure.
4. Use of Cookies
   Our website may use cookies or similar technologies to:
   Remember your browsing preferences
   Optimize website loading speeds and page experience
   Analyze traffic and user behavior
   Enhance the convenience of the shopping process
   You can manage or disable cookies through your browser settings; however, doing so may affect the proper functioning of certain website features.
5. Information Sharing
   We do not sell your personal information to third parties. However, under the following necessary circumstances, we may share certain information:
   Shared with payment service providers to facilitate payment processing;
   Shared with logistics or courier service providers to facilitate delivery;
   Shared with technical service providers for website hosting, maintenance, and operations;
   Disclosed when required by law or regulation, or to protect legitimate rights and interests.
   All such sharing is strictly limited to the scope of information necessary to fulfill the corresponding services.
6. Data Retention
   We retain your information for a reasonable period necessary to fulfill orders, provide after-sales service, maintain financial records, ensure tax compliance, and meet legal obligations.
   When the information no longer serves a necessary purpose, we take reasonable measures to delete or anonymize it.
7. Your Rights
   To the extent permitted by applicable law, you have the right to:
   Request access to the personal information we hold about you;
   Request the correction of inaccurate information;
   Request the deletion of certain personal information (within the limits permitted by law);
   Request restrictions on the use of certain information.
   To exercise any of these rights, please contact us using the contact details provided below.
8. Third-Party Links
   This website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites, and we recommend that you review their respective privacy policies when visiting them.
9. Updates to the Privacy Policy
   We may update this policy in response to business changes, legal requirements, or operational needs of the website. The updated version will be posted on this page and will become effective from the date of publication.